What we're monitoring.
Service level agreements, a practical guide for Australian businesses
A practical guide to using a service level agreement in Australia: what to include, how to make it enforceable, and where consumer law limits your promises.
Read noteNine everyday situations where commercial law applies to your small business
Nine everyday examples of commercial law in Australia: the ACL, consumer guarantees, privacy, employment, leases, PPSR and trade marks in everyday situations
Read noteDropshipping in Australia and the legal obligations you take on as the online seller
Dropshipping in Australia still makes you the seller: consumer guarantees, refunds, advertising, privacy, product safety and GST duties you can't outsource.
Read noteHow enforceable undertakings with the ACCC work
Enforceable undertakings are court-enforceable promises businesses give the ACCC to resolve consumer law breaches. Learn how they work and when to negotiate.
Read noteChatbots and generative AI, your legal obligations in Australia
Using a chatbot or ChatGPT in your Australian business? Here are the privacy, consumer law and IP obligations you must meet to stay legally compliant.
Read noteOnline marketing in Australia and the legal obligations your business must meet
Online marketing obligations in Australia: truthful claims, spam consent, pricing, privacy, giveaways and reviews, plus penalties for non-compliance.
Read noteMarket research in Australia and the legal obligations to know
Running market research in Australia means legal obligations on privacy, spam, recording and consumer law. Here's what your business must do to stay compliant.
Read noteBundled product terms and conditions, a clause-by-clause guide
What bundled product terms and conditions should cover: a clause-by-clause guide to inclusions, refunds, subscriptions and Australian Consumer Law compliance.
Read noteMarketplace terms and conditions, a clause-by-clause guide for Australian platforms
What your marketplace terms and conditions need to cover to stay enforceable in Australia, from fees and refunds to unfair contract terms and gig worker rules.
Read noteAustralian business law basics for founders and the rules that apply from day one
Australian business law basics for founders: the rules on structure, contracts, consumer law, employment, privacy, trade marks and GST that apply from day one.
Read noteFair Trading Act 1987 (SA) and what your business must do to comply
Fair Trading Act 1987 (SA) compliance guide: who South Australian consumer law applies to, your duties, the penalties and a practical checklist.
Read noteConsumer guarantees for eCommerce and what online retailers must do under the ACL
Consumer guarantees under the Australian Consumer Law apply to every online store. Learn who is covered, your duties, refund rules and penalty exposure.
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