What we're monitoring.
Customer complaints and what Australian law requires of your business
What must your business do when a customer complains? Consumer guarantees, refund rules, privacy and ombudsman schemes explained for Australian businesses.
Read noteRegulatory lawyers, what they do for your business and when to call one
Wondering what a regulatory lawyer does? Here is how they help Australian small businesses with consumer, privacy and employment law, and when to call one.
Read noteContract terms and conditions, a clause-by-clause guide
A clause-by-clause guide to contract terms and conditions for Australian businesses: what each clause does, consumer law limits and how to make them binding.
Read noteBusiness awards in Australia, what entering involves and the legal risks
Entering business awards in Australia? Here's what the application involves, the compliance checks judges run, and the legal risks of claiming an award win.
Read noteShould you sign an NDA before sharing your business information
Wondering whether to sign an NDA before sharing confidential information in Australia? Here is what an NDA protects, what it cannot do, and when to ask for one.
Read noteAI contract review in Australia, what it can do, where it falls short and how to use it safely
AI contract review can speed up triage, but privacy law and the ACL unfair contract term rules still apply. Here is how to use AI safely for your business.
Read noteCross-border data sharing under APP 8 and what your business must do
Cross-border data sharing triggers APP 8 of the Privacy Act. Who it applies to, the reasonable steps duty, the exceptions and penalties for getting it wrong.
Read noteEmployee monitoring in Australia and what the law requires of employers
Employee monitoring in Australia is lawful only if done right. Understand the notice duties, state laws and privacy thresholds that apply to your business.
Read noteData processing addendums, a clause-by-clause guide for Australian businesses
A clause-by-clause guide to data processing addendums in Australia: what each clause does, the traps to watch for, and how a DPA fits your privacy compliance.
Read noteManaging employee absence and what Australian employers must do
Managing employee absence in Australia: your legal obligations for sick leave, reasonable evidence, health information privacy and long-term absences.
Read noteRunning a subscription business in Australia and your legal obligations
Your legal obligations when running a subscription business in Australia: the Australian Consumer Law, unfair contract terms, privacy, direct debits and GST.
Read noteSaaS legal obligations in Australia and what your software business must get right
Australian SaaS legal obligations explained: privacy thresholds and exemptions, consumer guarantees, unfair contract terms and penalties for getting them wrong.
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