Stress-free commercial law

There are some great legal AI products out there designed to help with contract amendments or answer questions about legal compliance. However, there’s a reason these tools are largely targeted at legal practitioners and not following a direct to end-client model. Principally, AI models can’t ‘think’ outside the box they’re trained in, they can’t critically ‘think’ and they can’t take initiative.

When our practitioners are drafting your contract amendments, answering legal questions or considering your compliance challenges, they’re trying to stand in your shoes and make your life easier. It’s hard for an AI model to compete with that because it’s fundamentally about relating to experiences in the real world of business.

We’ve thought about integrating AI capability into OnDemand, however we think the value of the product would be diminished if we did. That doesn’t mean our practitioners will be slowly doing things manually behind the scenes; we use the latest AI tooling to help us get your work done faster. But we won’t be letting AI dictate the end product.

Well we are intentionally selling hours at a blended and discounted rate in exchange for a minimum usage commitment over a subscription term, so that’s better value if you’re in an organisation that uses legal services regularly.

More broadly though, we think its much better to embed a digital presence into your team this way rather than formally engage a lawyer only when it seems like one is needed. We work much more closely with our regular clients than we do with clients for once-off engagements; the goal being to make sure as advisors we’re positioned to proactively save you from creating a silent back-log of issues that might require attention or cause a serious management headache.

This format allows us to come in at a ground level and understand what your front-line personnel need help with most often. Spend control is built into the process and you can get an update on the progress of ‘Allocated Hours’ eroded at any time on our online portal.

We can start straight away. Take a quick look at our pricing options and select a plan. If you have any questions, you can contact us for a discussion about your options and how we might be able to assist.

You decide what happens from the two possible choices: (1) we continue working on your ticket/issue at our standard rates and invoice you at the end of the month for the additional time we spend; or (2) we notify you before starting work on your a requested ticket/issue that it’s likely to exceed your remaining Allocated Hours, and confirm what should remain in-scope or to what extent to proceed with our assistance.

There is of course no guarantee that you will have the work required to exactly use all the Allocated Hours, but that’s part of the reason why we’ve built in the substantial discount on our usual rates.

It is currently billed monthly in arrears, we require a direct debit facility for the regular subscription payment, and then any extra services over and above the Allocated Hours that you use we will bill normally with 30 day terms.

It’s possible but we’ve built in mechanisms to help mitigate waste.

Because there’s no guarantee that you will have the work required to exactly use all the Allocated Hours, you may not have work to use them on in any given month. That’s part of the reason why we’ve built in the substantial discount to the blended rate for each Allocated Hour.

Additionally, we’ve built in a reallocation/roll-over mechanism for months where you have very low usage, allowing you to roll-over unused Allocated Hours up to two times in row. This is intended to allow you to adapt the service to the usual ebbs and flows in your requirements for legal services.

If you look at them closely, we’re not actually excluding many types of legal services that commercial organisations will need.

We’ve done our homework on competing offers, and one of the things we observed was that discretionary exclusions were quite a common term. In other words, even though you’re paying a monthly fee, the provider of the services has a broad licence to say that you have to pay extra to get help with your specific problem.

We wanted to take a different approach where you could have more peace of mind upfront that legal problems you had would be covered in the cost. So even though the exclusions list may seem long, most of the exclusions are not related to areas of legal practice. Based on our analysis, OnDemand customers can use the service for more legal work than competing products. If you can find a competing subscription that doesn’t exclude something that OnDemand does, let us know and we might find a way to make it an inclusion for you.

If the pricing seems expensive, it might be because you’re fortunate enough not to require the regular intervention of legal counsel in the running of your business. If you only need once-off or infrequent assistance, OnDemand might be too much for your enterprise. In that case, we’d be happy to assist you with a great value quote for once-off assistance. If you’re running an intensive project, we can also assign a lawyer to assist you full-time for the duration of the project.

OnDemand is more focused on helping organisations that know they have a regular spend, and want to save money overall by averaging out that spend across the period of one or more years. In this case, OnDemand is typically much cheaper than the equivalent level of assistance from traditional firms, and more valuable than the assistance from ‘NewLaw’ style subscription arrangements because of its broader level of inclusions.

Yes the advertised prices on this page are inclusive of GST. For any additional services that you purchase, the Subscription Agreement will provide hourly rates that are GST exclusive, and will be labelled as such.

We provide them upon enquiry on a Commercial in Confidence basis. if you make an enquiry and give us a basic overview of your business we will happily provide you with a draft/proposal Subscription Agreement which will include our standard rates.